Vacancy for mentor at Key Changes (Women's charity)

Job Description and Person Specification


Full Time – 37 Hours

Band 5. Scale – 21 (£19,126)

Deadline for applications: 22nd February 2016

The office base has limited wheelchair access. The post holder will be expected to travel to different venues, including service users’ homes that may also have limited wheelchair access.

Responsible to: Operational Manager

Responsible for: Apprentices, Support Workers and Volunteers

About Key Changes:

Key Changes – Unlocking Women’s Potential is a charity which aims to empower and support marginalized women in order to create a more inclusive society. Key Changes offers a range of services including mentoring, a salon enterprise, a women’s training centre and educational presentations. The training and master classes that Key Changes offers provide women with the much needed practical skills to achieve their goals and re-enter the community and work place with confidence.

Main Purpose of the Role:

To support the provision of early intervention and needs-led support for women in the criminal justice system in any suitable setting that will support them to make informed choices

To manage and supervise mentees and volunteers, ensuring synergy between the organizational development plans and individual work plans.

Key Tasks and Responsibilities:

  1. Communicate effectively with both clients and any potential agencies you work with.

  2. Develop productive working relationships and help mentees reach personal goals

  3. Manage own resources, networks and personal development

  4. Embrace change, be innovative and solve problems

  5. Effective and productive use of ICT

  6. Involve and consult

  7. Be able to support mentors and be able to allocate them to mentees.

  8. Develop partnerships with potential clients and agencies around Sheffield.

  9. Promote and market the services effectively to the correct client group.

  10. Plan and achieve the best.

  11. Allocate and monitor the progress and quality of work making sure it is of a high standard.

  12. Ensure compliance with legal and regulatory requirements.

  13. Manage and lead projects.

  14. Manage risk and resources.

  15. Safeguard service users.

  16. Provide leadership and be a good role model for other mentors.

General Tasks and Responsibilities:

To recruit service users.

To develop and review family support plans and agree effective interventions.

To offer a range of support packages at a pace and location where service users feel comfortable.

To monitor and record all interventions, using the approved systems and procedures.

To work collaboratively with agencies to provide a network of support for Sheffield families.

To manage and supervise support workers, apprentices and volunteers.

To produce reports.

To monitor daily activity on project outcomes.

Produce monitoring information for use in contract reports.

To work as part of the wider team to ensure the Mission and Vision of Key Changes are met.

This specification has been prepared in accordance with the requirements of Key Changes Equal Opportunities and Employment Policies.

Whilst every effort has been made to outline all the main duties and responsibilities of the post, a document such as this does not permit every item to be specified in detail. Also the post holder may, from time to time, be asked to undertake other reasonable duties commensurate with the grading of the post.

On occasions the post holder will be expected to work flexibly, this may include evenings and weekends.

We will undertake to make any reasonable adjustments to a job or workplace to counteract any disadvantages a disabled person may have.

Disabled applicants who meet the essential short listing criteria will be guaranteed an interview.

In the event of a large number of applicants meeting the essential criteria, desirable criteria or occupational testing may be used as a further short listing tool.

An Enhanced Disclosure & Barring Service certificate will be required.

Potential candidates to email Michelle Nicholson for an application form.

KeyChanges – Unlocking Women's Potential

Winners of the Social Impact Award 2013

Winners of the High Sheriff's Charity Award 2015

1-11A Elm Lane


S5 7TR

Tel: 0114 245 9508

Company Ltd by Guarantee 7826305

Registered Charity Number 1153253

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